Refund Policy for Talent Hub Training Institute
1. Money-Back Guarantee
We want you to be completely satisfied with your learning experience. If you're not happy with our recorded classes, we offer a 100% money-back guarantee within the 3 days time frame considering the purchase date.
No Refund for Live online or offline class
No Refund of Seat booking amount <=1000/- rupees if the candidate denied to attend the class after class allotment and Study material distribution through our apps.
2. Eligibility for Refund
To be eligible for a refund, the following conditions apply:
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Technical Issues: If you encounter technical difficulties that prevent you from accessing the classes or participating effectively, we'll gladly process a refund.
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Dissatisfaction: If you find that the content doesn't meet your expectations or isn't what you were looking for, you can request a refund.
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Incomplete Course: If you haven't completed more than a specified percentage of the course (e.g., less than 20%), you're eligible for a refund.
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Within the Refund Period: Refund requests must be made within 3 days from the date of purchase.
3. How to Request a Refund
To request a refund, please follow these steps:
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Contact Support: Reach out to our customer support team via email at info@thti.in or through the in-app chat.
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Provide Details: Explain the reason for your refund request and provide any relevant details.
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Verification: We may ask for verification that you've attempted the classes or encountered issues.
4. Refund Process
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Processing Time: Refunds will be processed within 7 business days after approval.
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Payment Method: Refunds will be issued to the original payment method used during the purchase.
5. Exceptions
Please note that the following situations are not eligible for refunds:
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Completed Courses: If you've completed more than a specified percentage of the course (e.g., 20% or more), no refund will be provided.
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Abuse: Refund requests due to abuse or fraudulent activity will not be honored.
6. Contact Us
If you have any questions or need assistance, feel free to contact our support team at info@thti.in.
